Privacy Policy

Last updated: 29 June 2026

Pane e Gusto (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit paneegusto.com, make a reservation, place an order, or contact us.

1. Who We Are

Data controller: Pane e Gusto
Address: 5 Market Place, Hinckley, LE10 1NT, United Kingdom
Email: hello@paneegusto.com
Phone: +44 7389 120909

2. Information We Collect

We may collect identity and contact details (name, email, phone), reservation and order details, payment-related information processed by our payment providers, communications you send us, technical data (IP address, browser, device), usage data about how you use our website, and marketing preferences where you opt in.

3. How We Use Your Data

We use personal data to provide restaurant services, reservations, and online orders; respond to enquiries; process payments; improve our website and customer experience; send service-related communications; comply with legal obligations; and, where permitted, send marketing with your consent.

4. Lawful Bases (UK GDPR)

We process personal data on the basis of contract (to provide services you request), legitimate interests (to operate and improve our business, subject to your rights), consent (for non-essential cookies and marketing), and legal obligation.

5. Sharing Your Data

We may share data with trusted service providers such as website hosting, payment processors, booking or order systems, email providers, and analytics providers where enabled. We require appropriate safeguards and do not sell your personal data.

6. International Transfers

Some providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, and reporting requirements.

8. Your Rights

Under UK data protection law, you may have the right to access, rectify, erase, restrict processing, object, data portability, and withdraw consent. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security

We implement appropriate technical and organisational measures to protect your personal data. No online transmission is completely secure.

10. Children

Our services are not directed at children under 16 and we do not knowingly collect their personal data.

11. Changes

We may update this policy from time to time. The latest version will always be published on this page.

12. Contact

For privacy requests, contact us at hello@paneegusto.com.